Frequently asked questions

How long will the repair take?

Our turn-around time is usually same or next day and three (3) to five (5) business days for rewinding. After inspection, we can offer a more accurate delivery date. For time sensitive applications we have large inventory of replacement motors.

How much will the repair cost?

We can estimate the repair price based on our standard, but we can provide an accurate price after inspection of the damage and the repairs needed.

Do you repair old/obsolete models?

We need to check the item first to determine if we can repair old or obsolete models. However, with our large inventory of new and rebuilt motors, it might be easier to replace than repair.

Do you offer warranty on repairs?

Yes, we offer one year warranty on repaired items. Warranty is not applicable for damage caused by negligence or force.

Do you offer emergency repairs?

Yes, we offer a 24 hour emergency service in-shop emergency service an after hours opening charge will apply.

Do you offer volume discounts?

Yes, we offer volume discounts. If the items are the same with the same repair requirements, savings may be substantial.

Do you accept major credit cards for payments?

Yes, we accept major credit cards (Vista, Mastercard, Debit).

Can you ship repaired items?

Yes, repaired items may be shipped through UPS, Federal Express, or any other courier of customer's choice for a fee.